Privacy Policy

Last Updated: March 21, 2025

At BigFanBro, your privacy is important to us. Here's how we handle your data:

1. Data Collection
  • We collect user data (e.g., votes, reviews, login details) to enhance platform functionality.
  • Creator data is sourced through the YouTube API and includes public metrics like subscriber counts, video details, and view counts.
  • User data is stored on servers located in India
2. Data Usage
  • User data is anonymized and used for analytics, rankings, and trend generation.
  • Public creator data is displayed for informational purposes and is compliant with YouTube API policies.
  • User data, including reviews will be retained for as long as necessary to provide the platform's services or comply with legal obligations.
  • Personal data processing complies with Indian data protection laws.
  • We use industry-standard security measures to protect user data against unauthorized access, disclosure, or misuse.
3. Compliance with YouTube Guidelines

BigFanBro strictly follows YouTube API Services Terms of Use, including:

  • Using only publicly available data through the YouTube API.
  • Ensuring no misuse of YouTube content or metrics for unauthorized purposes.
  • Allowing users to report content violations per YouTube’s Community Guidelines.
4. Compliance
  • BigFanBro adheres to India’s IT Act, 2000, including IT Rules on data protection and intermediary guidelines.
  • User data is protected under the Digital Personal Data Protection Act (DPDP Act, 2023) where applicable.
5. Fan Boost Payments and Transactions
  • Fan Boost payments are processed securely through third-party payment providers. We do not store sensitive financial information (e.g., card details).
  • Transaction records (amount, date, and purchase details) may be stored for billing, dispute resolution, and compliance with legal obligations.
  • Payments are non-refundable unless required by law.
  • We do not share user payment details with third parties except for processing transactions and legal compliance.
  • Users must ensure their payment details are accurate. Fraudulent transactions may result in account suspension.
6. Third-Party Content

Content from YouTube and other social media platforms is used under fair use for public interest. If you believe your content is misused, contact us for removal.

7. Third-Party Services
  • Payments are processed by Razorpay, subject to Razorpay’s Privacy Policy.
  • YouTube data usage complies with YouTube API policies.
8. Cookies and Tracking

Cookies may be used for personalization and performance tracking.

9. Grievance Redressal Mechanism

If you have any concerns regarding the handling of your personal data or platform-related issues, you may contact our Grievance Officer.

Grievance Officer: Karan

Email: [email protected]

Response Time: Acknowledgment within 24 hours.

Resolution Time: Up to 15 days from the date of complaint.

10. User Rights

Users can request data deletion or report misuse through [email protected].

11. Contact Us

If you have concerns about our Privacy Policy, contact us at [email protected].